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Commercial Development Manager

Department: Commercial


POSITION: Commercial Development Manager

REPORTS TO: VP of Sales and Marketing

DEPARTMENT: Commercial

STATUS: Exempt


TwinStrand is seeking an experienced Commercial Development Manager to join our growing field-based team to interact with a wide range of customers within the life sciences, across different disciplines. Your role will be to establish and manage lasting relationships to promote TwinStrand’s ultra-accurate Duplex Sequencing™ technology via our end-to-end solutions, which include including comprehensive biochemistry, cloud-based software and assay development partnerships. You will work closely with our respected Field Application Scientist team to best position the attributes of our technology portfolio and leverage you network of Key Opinion Leaders and C-level relationships to expand the opportunities for our technology to have a positive impact.

Success in this role will require a significant ability to communicate across technical teams and possess a deep understanding of next-generation sequencing platforms, applications and markets. It will similarly necessitate a strategic mindset and a passion to understand and meet customer needs and advocate on their behalf. The responsibilities of this role extend significantly beyond that of transactional sales; achievement will be broadly viewed, not only by based on short term product uptake, but also upon inroads made into long term adoption in both research and regulated markets.

You will become an ambassador for our technology through training, co-travel with our Field Application Scientist team and early mentoring, to facilitate your rapid transition to a role with a high degree of independence. You will have support from our Field Application Scientists and Marketing teams but will be afforded significant autonomy to develop your own approaches and style for presenting the technology.

Through close customer relationships you will also serve as the eyes and ears of the company. You will form a crucial link between the market and our R&D and marketing teams. You will bring back experiences, challenges, customer input and your own suggestions to help TwinStrand continually innovate and expand our product portfolio, resources, and training materials.



  • Present yourself as a broad solution-funding resource and develop and foster relationships with Key Opinion Leaders and Key Decision Makers.
  • Provide professional leadership in planning, organizing, and controlling balanced sales growth, continued account penetration, and customer satisfaction.
  • Manage and lead the development and implementation of strategic territory plans and sales tactics to attain assigned sales objectives within territory.
  • Organize and prioritize prospects based on customer needs to go beyond transactional sales to become a true strategic partner.
  • Develop and maintain a deep understanding of individual customers’ needs through strong working relationships.


  • Master’s degree in life science (preferred) or business degree or equivalent experience.
  • Minimum of 5 years of successful sales experience in the diagnostics/life sciences industry or highly technical product portfolio sales experience using Next Generation Sequencing (NGS).
  • Outstanding track record of successful teamwork with excellent interpersonal and communication skills.
  • Familiarity with clinical and translational research in oncology, genetics and other fields; experience interacting with physician-scientists preferred.
  • Deep understanding of the competitive landscape, market drivers and trends likely to influence adoption within different application areas.


  • This field-based position will require the ability to travel both domestically and internationally up to 50% of the time, inclusive of academic conferences.


  • Have a proven ability to be flexible, creative, diplomatic and work in a fast-paced, high- growth environment with multiple teams and ambitious timelines.
  • Demonstrate an exceptional aptitude for navigating complex sales processes and achieve results in highly strategic accounts.
  • Have experience calling on Key Opinion Leaders, C-suite, and key decision makers in commercial sequencing, research, pharma/biotech, or related industries.
  • Genuinely celebrate the achievements of customers and colleagues and take pride in a culture of setting others up for success.


  • A mission to be proud of. You will help to provide access to a technology with unprecedented sensitivity that makes it possible to solve previously unsolvable scientific problems in basic research and translational medicine, with direct and immediate benefits to human health.
  • Beautiful new waterfront facility overlooking Puget Sound, centrally located in downtown Seattle.
  • Competitive compensation plan.
  • Comprehensive benefits: medical, dental and vision benefits for employees and dependents, sponsored life, short and long-term disability insurance, and 401(k) retirement savings plan.
  • Subsidized transportation program: parking, bus, ferry, rideshare and more.
  • Onsite gym, showers, bike storage.
  • Social events, weekly happy hours, well-stocked kitchen.
  • Recognition that outside life exists and is important, that flexibility is needed for family and that work can sometimes be effectively carried out remotely.
  • Casual, but high-performing work environment.

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